Restorative Conversations Training
Develop essential communication skills and conversation protocols to help people assess, deescalate, and process low to medium-level conflicts, and provide needs-based recommendations toward restorative solutions.
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1.0 Our "SPA™ Course Methodology - Keeping You Engaged!
1.1 Welcome to Your Self-Paced Restorative Conversations Course!
1.2 Meet Your Trainer - Tiffany Hoang
1.3 Meet Your Trainer - Tyrone Botelho
1.4 Restorative Conversations Course Overview
1.5 About CircleUp Education
1.6 Warm-Up Mini Assignment Introduction
1.7 Workbook Assignment - Warm-up Mini Assignment
1.8 Thoughts About Reflection
1.9 Workbook Notes
2.1 Get Ready For Restorative Conversations
2.2 Roots of Restorative! Connecting the Dots!
2.3 Defining Restore & Restorative
2.4 Workbook Assignment - It's Your Turn! "Restorative"? Then and Now
2.5 Are you Ready For Restorative Conversations?
2.6 End of Chapter 2 Survey
2.7 Workbook Notes
3.1 Restorative Conversation Definition
3.2 Restorative Conversations? Chats? Dialogue? Let's Explore!
3.3 Common Uses of Restorative Conversations
3.4 Getting Ready For Your 1st Quiz!
3.5 Quiz - You got this!
3.6 End of Chapter 3 Survey
3.7 Workbook Notes
4.1 The 5 Intentional Communication Skills
4.2 Preparing For Video Lessons & Finding the RIGHT Learning Track
4.3 Let's Watch! HORRIBLE Listening Skills - Choose A Scenario Video
4.4 Workbook Assignment - Which Horrible Communication Skills Are Familiar?
4.5 Summary: HORRIBLE Listening & Engaged Body Language!
4.6 End of Charpter 4 Quiz - Horrible Listening
4.7 End of Chapter 4 Survey - Horrible Listening
4.8 Workbook Notes
5.1 Let's Watch! Active Listening & Body Language Skills - Choose A Scenario Video
5.2 Workbook Assignment - Active Listening & Body Language You Use & Their Impact
5.3 Summary - ACTIVE Listening & Engaged Body Language!
5.4 Workbook Assignment - Active Listening & Body Language In Your Life
5.5 End of Chapter 5 Quiz - Active Listening & Body Language
5.6 End of Chapter 5 Survey - Active Listening & Engaged Body Language
5.7 Workbook Notes
6.1 Let's Watch! Curiosity Questions - Choose A Scenario Video
6.2 Workbook Assignment - Curiosity Questions
6.3 Summary: Curiosity Questions
6.4 Workbook Assignment - Curiosity Questions in your Life
6.5 End of Chapter 6 Quiz - Curiosity Questions
6.6 End of Chapter 6 Survey - Curiosity Questions
6.7 Workbook Notes