Course Description

If you're ready to move beyond the basics and refine your ability to hold space for difficult conversations, this advanced practice course is for you. Building on the Essentials Course, this training adds 2 hours of structured practice sessions, quizzes, and interactive activities to ensure you leave with the confidence and skills to effectively guide restorative conversations. Participants will develop advanced techniques for paraphrasing, active listening, and conflict assessment, while also practicing full restorative conversations in real-world scenarios. Ideal for professionals applying these skills in the field, trainers teaching restorative practices, or anyone seeking higher-level proficiency, this course includes a Restorative Conversations Practitioner Certificate, documenting 5.5 total hours of training, including 2 hours of hands-on practice.Course

  • ✔ An Advanced Practice Certificate for the 5.5-hour course

  • ✔ Everything in the Essentials Course, plus additional hands-on learning

  • ✔ 2 hours of structured practice rounds to refine your facilitation skills

  • ✔ Real-world scenario training for applying restorative conversation techniques

  • ✔ Skill-building in paraphrasing for content and emotion, de-escalation, and needs-based resolution

  • ✔ Interactive quizzes and assessments to reinforce key concepts

  • ✔ Three tailored training tracks to choose from: Working with Youth, Workplaces with Adults, & Restorative Justice Diversion Cases

  • ✔ INCLUDES A FREE RESTORATIVE CONVERSATIONS CARD!

Start your Restorative Conversations Journey TODAY

ENROLL TODAY!

Preview Course Lessons

    1. 1.0 Our "SPA™ Course Methodology - Keeping You Engaged!

      FREE PREVIEW

    2. 1.1 Welcome to Your Self-Paced Restorative Conversations Course!

      FREE PREVIEW

    3. 1.2 Meet Your Trainer - Tiffany Hoang

      FREE PREVIEW

    4. 1.3 Meet Your Trainer - Tyrone Botelho

    5. 1.4 Restorative Conversations Course Overview

      FREE PREVIEW

    6. 1.5 About CircleUp Education

      FREE PREVIEW

    7. 1.6 Warm-Up Mini Assignment Introduction

      FREE PREVIEW

    8. 1.7 Workbook Assignment - Warm-up Mini Assignment

    9. 1.8 Thoughts About Reflection

    10. 1.9 Workbook Notes

    1. 2.1 Get Ready For Restorative Conversations

      FREE PREVIEW

    2. 2.2 Roots of Restorative! Connecting the Dots!

      FREE PREVIEW

    3. 2.3 Defining Restore & Restorative

      FREE PREVIEW

    4. 2.4 Workbook Assignment - It's Your Turn! "Restorative"? Then and Now

    5. 2.5 Are you Ready For Restorative Conversations?

      FREE PREVIEW

    6. 2.6 End of Chapter 2 Survey

    7. 2.7 Workbook Notes

    1. 3.1 Restorative Conversation Definition

    2. 3.2 Restorative Conversations? Chats? Dialogue? Let's Explore!

    3. 3.3 Common Uses of Restorative Conversations

      FREE PREVIEW

    4. 3.4 Getting Ready For Your 1st Quiz!

    5. 3.5 Quiz - You got this!

    6. 3.6 End of Chapter 3 Survey

    7. 3.7 Workbook Notes

    1. 4.1 The 5 Intentional Communication Skills

      FREE PREVIEW

    2. 4.2 Preparing For Video Lessons & Finding the RIGHT Learning Track

    3. 4.3 Let's Watch! HORRIBLE Listening Skills - Choose A Scenario Video

    4. 4.4 Workbook Assignment - Which Horrible Communication Skills Are Familiar?

    5. 4.5 Summary: HORRIBLE Listening & Engaged Body Language!

    6. 4.6 End of Charpter 4 Quiz - Horrible Listening

    7. 4.7 End of Chapter 4 Survey - Horrible Listening

    8. 4.8 Workbook Notes

    1. 5.1 Let's Watch! Active Listening & Body Language Skills - Choose A Scenario Video

    2. 5.2 Workbook Assignment - Active Listening & Body Language You Use & Their Impact

    3. 5.3 Summary - ACTIVE Listening & Engaged Body Language!

    4. 5.4 Workbook Assignment - Active Listening & Body Language In Your Life

    5. 5.5 End of Chapter 5 Quiz - Active Listening & Body Language

    6. 5.6 End of Chapter 5 Survey - Active Listening & Engaged Body Language

    7. 5.7 Workbook Notes

    1. 6.1 Let's Watch! Curiosity Questions - Choose A Scenario Video

    2. 6.2 Workbook Assignment - Curiosity Questions

    3. 6.3 Summary: Curiosity Questions

    4. 6.4 Workbook Assignment - Curiosity Questions in your Life

    5. 6.5 End of Chapter 6 Quiz - Curiosity Questions

    6. 6.6 End of Chapter 6 Survey - Curiosity Questions

    7. 6.7 Workbook Notes

About this course

  • $198.99
  • 95 lessons
  • 3 hours of video content

Reviews From Students

Real reviews from the training

5 star rating

Excellent training!

Russell Rowe

I ran into CircleUp Education at NACRJ's 9th National Conference. They offered an opportunity to participate in a pilot Restorative Conversations Training, and I excited to share I just completed the training. First note, the facilitators, Tyrone ...

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I ran into CircleUp Education at NACRJ's 9th National Conference. They offered an opportunity to participate in a pilot Restorative Conversations Training, and I excited to share I just completed the training. First note, the facilitators, Tyrone and Tiffany, really took their time developing a fantastic training that could prepare someone with zero background in knowledge in RJ to hold a Restorative Conversation. I really valued the examples of the application of Restorative Conversations in many contexts, criminal and non-criminal, such as the workplace, school/campus, and CLS. The training not only equips you with the knowledge and skills to practice professionally, but reminds you that there is always a person at the end conflict and harm, and that these practices can be used in your personal life as much as your professional life.

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5 star rating

Restorative Conversation Training

Emmanuel Akoto

This is a great and insightful training I recommend for workers in every human institution.

This is a great and insightful training I recommend for workers in every human institution.

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Choose A Pricing Option

Choose an option that works best for you! Our most popular is the Monthly Subscription that gives you ongoing access for a reasonable cost.

Meet Your Instructor(s)

Our fantastic team of skilled course facilitators:

Tiffany Hoang

Co-Founder | Senior Restorative Justice Practitioner | Senior Mediator

Restorative Justice & DEI Practitioner | Mediator | Trainer & Consultant Tiffany Hoang is a highly respected restorative justice and restorative practices expert with extensive experience in training, coaching, and consulting. With thousands of hours dedicated to working with K-12 educational institutions, universities, Fortune 500 companies, and national and international nonprofits, she has helped organizations design and implement customized restorative justice and diversity, equity, and inclusion (DEI) programs that foster meaningful and lasting change. As the co-founder of CircleUp Education in 2014, Tiffany sought to create restorative justice and DEI practices deeply rooted in community needs. A trained mediator, restorative justice practitioner, and certified yoga instructor, she integrates mindfulness, deep listening, and social-emotional skills into her work, bringing creativity, compassion, and dedication to every training she leads. Tiffany’s background in peace and conflict studies from UC Berkeley has shaped her expertise in conflict resolution and curriculum development. She has designed and facilitated training programs for tens of thousands of participants across the U.S. and internationally. In her role at CircleUp, she is responsible for training the organization’s restorative practices and DEI practitioners, ensuring that every program upholds the highest standards of excellence in restorative justice, equity, and conflict resolution. With a passion for experiential learning, Tiffany leverages her background as a trained improv actress to create dynamic training experiences and realistic role-play scenarios that reflect real-world conflicts. These engaging methods make complex concepts accessible, fostering deep learning and skill development for participants. As a first-generation Vietnamese American, Tiffany brings a rich cultural perspective and a deep personal understanding of justice, perseverance, and community empowerment. She remains committed to supporting local and national communities with an open heart, a creative approach, and an unwavering dedication to equity and inclusion.